Privacy policy

Delaux operates this website and store, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”). Delaux is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of personal information:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order and transaction history
  • Account information
  • Customer support communications
  • Device and browser information
  • IP address
  • Usage and interaction data

HOW WE COLLECT INFORMATION

We may collect information:

  • Directly from you when you place an order, create an account, contact us, or interact with the Services
  • Automatically through cookies, analytics, and similar technologies
  • From Shopify and service providers that help operate our business
  • From advertising and marketing partners

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Improve and personalize your shopping experience
  • Process payments and shipping
  • Detect fraud and maintain security
  • Communicate with you about orders, updates, and promotions
  • Market products and services
  • Comply with legal obligations

HOW WE SHARE INFORMATION

We may share your information with trusted third parties including:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Analytics providers
  • Marketing and advertising partners
  • Fraud prevention and security providers

We may also share information when required by law or to protect our rights, customers, or Services.

SHOPIFY

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell products and Services to you.

Your information may be processed by Shopify in accordance with Shopify’s Privacy Policy.

To learn more, visit:
https://privacy.shopify.com/

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve your experience, analyze website traffic, remember preferences, and provide personalized advertising.

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

MARKETING COMMUNICATIONS

You may receive promotional emails or marketing messages from us. You can unsubscribe at any time using the unsubscribe link included in our emails.

Even if you opt out of marketing messages, we may still send transactional or account-related communications.

DATA SECURITY

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

RETENTION OF INFORMATION

We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

YOUR RIGHTS

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your data
  • Correcting inaccurate data
  • Requesting deletion of your data
  • Opting out of certain advertising uses
  • Requesting a copy of your information

To exercise any rights available to you, contact us using the information below.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

CHILDREN’S PRIVACY

Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised “Last updated” date.

CONTACT

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Delaux
delaux.support@gmail.com